Industry Helplines

Industry helplines and support networks

Film & TV Charity

Support Line

The Film & TV Support Line is a free service run by professionally trained staff with expertise and experience in supporting multiple personal and professional difficulties.

The line offers support on a range of issues including:

• Bullying and harassment support

• Support for depression and anxiety

• Debt and money advice

• Specialist addiction counselling

• Legal advice and support

• Bereavement counselling

• Financial assistance

Free 24/7 phone number: 0800 054 00 00 

On-line chat via: 


Equality and Human Rights Commission

Promoting and upholding equality and human rights ideals and laws across England, Scotland and Wales.

If you need expert information, advice and support on discrimination and human rights issues call EASS on:

 Tell: 0808 800 0082

Free Acas Helpline

We provide information, advice, training, conciliation and other services for employers and employees to help prevent or resolve workplace problems.

Our Helpline Online service offers advice and information on a wide range of workplace issues or you can call one of our Helpline advisers on:

0300 123 1100 for free and impartial advice

The Acas helpline phone service is available Monday - Friday 8am-6pm.


BECTU is the UK's media and entertainment trade union; sectors covered include broadcasting, film, independent production, theatre and the arts, IT and telecoms, live events, leisure and digital media.

In addition to all-important support in the workplace, BECTU members enjoy a range of benefits and services. Our legal services and low-cost insurances are amongst the most valued core benefits.

Members of BECTU are offered a wide range of services and benefits including:

How to become a BECTU member?  Join online if you're a freelancer.

Alternatively, download or request the appropriate application form


Tel: 020 7346 0900

BECTU Post Brach

The Rough Assembly

We are the post production & facilities branch of BECTU.

 We want to be part of a competitive, thriving film & television industry. We want to stand up for and promote the interests of all post-production workers, whether freelance or staff, working in film or television.

We want to be part of a competitive, thriving film & television industry. We want to stand up for and promote the interests of all post-production workers, whether freelance or staff, working in film or television.

Here are a few issues we’re tackling. Do let us know what you think about these, and any other areas you’d like us to address.

  • Unpaid overtime. Every hour worked should be paid. No more buyouts. This is just a basic issue of fairness. Ongoing negotiations with PACT are trying to address this.

  • Paid bank holidays. Something wider society takes for granted.

  • Box rental. At the moment we subsidise productions with our own equipment and software, which needs replacing, at our own expense.

  • Hiatuses. Increasingly freelance workers in post-production are being made to take time off (unpaid and often at short notice) during the period of their contract. Currently this only benefits employers. We need to stop this. We should work to agree clear guidelines as to what is an acceptable notice period if being temporarily stood down and how we will be financially compensated.


Pact is the trade association representing the commercial interests of UK independent television, film, digital, children’s and animation media companies.

Pact supports its members with legal and business affairs advice and support, as well as a wide range of services and campaign work. 

Pact helps to shape the best possible regulatory and legislative environment for the independent production sector to grow domestically and internationally – the association has a strong record of success in campaigning for producers’ rights. 

Pact was highly influential in shaping the current production business environment and the Communications Act 2003, giving independent UK producers their intellectual property rights.  In just over a decade, the sector has grown from a cottage industry to a world-beating multi-billion pound business. 

Pact is socially responsible and seeks to influence the wider industry to commit to diversity on and off the screen.  Pact works closely with broadcasters and producers' groups to create training opportunities and promote fair access for all. 

Telephone: 020 7380 8230


Working hours: Monday to Friday - 09.30 to 18.00

BFI and BAFTA Screen industries anti-bullying and harassment principles.

Bullying and harassment have no place in our industries. These principles aim to eradicate such abuse. They can also help employers meet legal requirements and offer a shared vision to promote and maintain a safer, more inclusive workplace environment for everyone working within the screen industries.

All employers, employees, officers, workers, agency workers, trainees, volunteers, trustees and freelancers should adhere to the following principles.